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How do I update my payment?

Updating your payment can be an easy process on MySolar

Your MySolar portal differs based on your state.  Please click the right link below to login to the portal. 

If you're a Maryland, Washington DC, New Jersey, New York or Colorado customer, please login to your Neighborhood Sun MySolar customer portal here

If you're a Maine, Massachusetts, or Minnesota customer and signed up with Syncarpha Solar, you can login to your Syncarpha and Neighborhood Sun MySolar customer portal here!

 

How to update your Payment Profile 

  1. Log in to your My Solar account. 
  2.  Go to the My Account tab to see your payment options. 
  3. Go to the Payment section under your account.
  4. Select the payment method you wish to add- either a bank account or a credit/debit card.
  5. Add your new payment method.
  6. Then click the drop-down below your payment information where it says Available Payment Method. 
  7. Select your new payment method as your primary payment form.
  8. You can then delete the old payment method if you wish.

Please note that an ACH (or a bank account) payment is considered the safest payment option and undergoes a separate verification process. This separate verification