---
title: I'm a Syncharpha customer. How can I cancel my subscription?
description: If you have concerns or questions about your cancellation, please contact Syncarpha directly by calling 888-55-SOLAR or emailing communitysolar@syncarpha.com.
---

[Skip to content](https://resources.neighborhoodsun.solar/im-a-syncharpha-customer.-how-can-i-cancel-my-subscription#main-content)

English

Show submenu for translations

![NSArtboard 1@2x.png\]](https://resources.neighborhoodsun.solar/hs-fs/hubfs/NSArtboard%201@2x.png?height=50&name=NSArtboard%201@2x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to neighborhoodsun.solar

 Go to neighborhoodsun.solar

 Ready for your lightbulb moment?

- There are no suggestions because the search field is empty.

1. [Help Center](https://resources.neighborhoodsun.solar/?hsLang=en)
2. [Managing My Account](https://resources.neighborhoodsun.solar/managing-my-account?hsLang=en)
3. [Changing or Cancelling your Subscription](https://resources.neighborhoodsun.solar/managing-my-account?hsLang=en#changing-or-cancelling-your-subscription)

# I'm a Syncharpha customer. How can I cancel my subscription?

## If you have concerns or questions about your cancellation, please contact Syncarpha directly by calling 888-55-SOLAR or emailing communitysolar@syncarpha.com.

### Cancel Your Syncarpha Subscription

 

If you have concerns or questions about your cancellation, please contact Syncarpha directly by calling 888-55-SOLAR or emailing communitysolar@syncarpha.com. If you're **NOT** a Syncarpha customer, please click [here](https://resources.neighborhoodsun.solar/im-a-maryland-customer-what-are-my-options-for-cancellation?hsLang=en) and disregard this article.

 

1. Click ***[here](https://syncarpha.solarforall.io/login.cfm)*** to log into your **MySolar account.** Once you log in, you can view and download your **Community Solar Contract**.
2. Please review your contract to see the terms and details of cancelling your community solar subscription through Syncarpha.
3. Click ***[here](https://info.neighborhoodsun.solar/manage?hsLang=en)*** to fill out the **Cancellation Form.** Since we don't charge you until after you have used the clean energy from your share, **you may still have invoices to pay** for the solar credits you have already seen on your utility bill.

**Please note that it can take between 90 and 180 days for Syncarpha to process a cancellation, depending on your electric utility provider.**

 

***For additional resources, you can check out [Syncarpha's FAQs](https://www.syncarpha.solar/faq) to learn more about your community solar savings, how the subscription and billing works, and more.***

- [Subscribing to Community Solar](https://resources.neighborhoodsun.solar/subscribing-to-community-solar?hsLang=en#main-content)

    - [Not yet a community solar subscriber?](https://resources.neighborhoodsun.solar/subscribing-to-community-solar?hsLang=en#not-yet-a-community-solar-subscriber)
- [Customer Assistance](https://resources.neighborhoodsun.solar/customer-assistance?hsLang=en#main-content)

    - [Manage My Account](https://resources.neighborhoodsun.solar/customer-assistance?hsLang=en#manage-my-account)
- [About Neighborhood Sun](https://resources.neighborhoodsun.solar/about-neighborhood-sun?hsLang=en)
- [Billing & Payment](https://resources.neighborhoodsun.solar/billing-payment?hsLang=en#main-content)

    - [Utility Bill Examples](https://resources.neighborhoodsun.solar/billing-payment?hsLang=en#utility-bill-examples)
    - [How Billing Works](https://resources.neighborhoodsun.solar/billing-payment?hsLang=en#how-billing-works)
- [Managing My Account](https://resources.neighborhoodsun.solar/managing-my-account?hsLang=en#main-content)

    - [Changing or Cancelling your Subscription](https://resources.neighborhoodsun.solar/managing-my-account?hsLang=en#changing-or-cancelling-your-subscription)
    - [Logging In](https://resources.neighborhoodsun.solar/managing-my-account?hsLang=en#logging-in)
- [Referrals & Rewards](https://resources.neighborhoodsun.solar/referrals-rewards?hsLang=en)
- [Income-Qualifications](https://resources.neighborhoodsun.solar/income-qualifications?hsLang=en)

[![neighborhoodsun\_logo.png](https://resources.neighborhoodsun.solar/hs-fs/hubfs/NSArtboard%201@2x.png?width=100&height=132&name=NSArtboard%201@2x.png "neighborhoodsun_logo.png")](http://neighborhoodsun.solar)

neighborhoodsun.solar Help Center

Copyright © 2026, Neighborhood Sun